Refund & Cancellation

Free trial

Every new account starts with a 14-day trial. No card is required to start. If you don't upgrade, your account simply downgrades — you're never auto-charged from the trial.

Cancellation

You can cancel any paid plan at any time from Settings. Your Pro features remain active until the end of the current billing period — no proration, no penalty.

Refunds

We offer a 7-day money-back guarantee on your first paid month. If you're not happy, email us within 7 days of your first charge and we'll refund it in full.

After that window, payments are non-refundable except where required by law (e.g. EU consumer rights when service has not been provided).

How to request a refund

Email us via our support page with the email on your account and the date of charge. Refunds typically appear on your statement within 5-10 business days.

Failed payments

If a renewal fails, we'll retry the charge over a 7-day period and notify you by email. If the payment isn't resolved, the account downgrades automatically — no data is deleted.